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- Introduction
- Features
- System Requirement
- Install and Uninstall
- Customers
- Price
- Purchase
- Usage
- Support and Feedback
- About Us
- FAQ
- Appendix
- Links
Introduction
- Welcome to use DriverEngine.com.
- DriverEngine.com are designed to solve malfunctions of device drivers under the Microsoft Windows operation systems. They can complete driver backup, hardware detection, device failure analysis, driver searching, driver download, driver install and driver upgrade at one time, achieving network and intellectualized device driver management.
Features
- DriverEngine.com have realized the following functions. They are able to:
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Backup device drivers locally;
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Automatically protect local backups to the web server;
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Automatically repair drivers of faulty devices on line;
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Automatically upgrade drivers of devices on line;
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The said operations can be finished automatically through one click at the least;
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In case that one computer is unable to be connected to the network, its backuped drivers can be fetched by other computers that are able to connect to the network;
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Support all Plug-and-Play (PnP)-class devices;
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Record program operation logs to help you record the operation process of programs for the convenience of operation and maintenance.
- DriverEngine.com are featured as:
- All operations are carried out in the browser;
- Compliance with PC99 standard and seamless coupling with Windows operating systems;
- Guarantee the backward compatibility with Windows operating systems;
- Simple and convenient operation and use;
System Requirement
- Suitable for the Microsoft Windows 2000, XP, 2003 and Vista platforms.
- Internet Explorer 5 and higher series versions or compatible browsers;
Install and Uninstall
- Program Install:
If it is your first time to use DriverEngine.com, after you have logged in the home page of DriverEngine.com (http://www.DriverEngine.com), you may find the following reminding page when you click any linkage for entering the program:
Please click for downloading client software and operate according to the reminder;
You will find the following interface:
Now, you can enjoy services provided by DriverEngine.com.
- Program Uninstall
DriverEngine.com are green software, so no uninstall of the program is needed.
Customers
- Individual/Enterprise User
Have you ever had such experience: you couldn't find drivers when setup the windows; drivers available on the manufacturer website are always the same, without upgrade; you have no idea of how to find drivers for mobiles and cameras; you don't know how to deal with diversified install methods of drivers; you couldn't uninstall drivers wrongly installed and the only choice was to format ... Now, when you again encounter these problems, you will find a supporter in DriverEngine.com. Our slogan is: "All Drivers under Control".
Click here to download and install client and active services free of charge.
- Hardware Manufacturer/Distributor
Now, enterprises are struggling in a keen-competition "red sea": less and less product profit for hardware manufacturers and distributors, obviously rising labor coast and increasingly-severe homogenization. Then, how could these enterprises get over this. The answer is conversion from product-orientation to customer-orientation. Service will be a new profit growth pole. DriverEngine.com will provide you with 10-20% more profit without adding cost.
Click here to download client and freely active services.
- IT Outsourcing Service Provider
Due to various brands, models and peripheral equipment of customers, the install is time-consuming and labor-consuming. Sometimes, clients are not satisfied. DriverEngine.com has collected many device driver database, to meet demands from client at any moment in any place.
Click here to download client and freely active services.
- Hardware Maintenance Service Provider
It is inconvenient to check the type of hardware and impossible to search drivers for the second-hand computers and compatible machines. DriverEngine.com will make everything easy and make you a driver expert in one minute.
Click here to download the client and freely active services.
Price
- DriverEngine.com service consumption exercises the point-and-card system, namely, the user shall purchase top-up card for DriverEngine.com services and then, topping up at DriverEngine.com website to obtain service points. Finally, you can enjoy various driver services at DriverEngine.com website according to service points available.
- Consumption standard for each service at the DriverEngine.com website is as follows:
- Successfully repair/upgrade one device driver, 4 service points;
- Download one driver, 2 service points;
- Setting the year-service, 60 service points; hereafter, all services will be free of charge within one year.
- The user may check the consumption records via "Account-Check Consumption Details".
Purchase
- Once successfully sign up, the user will be awarded with 30 service points(worth $5.00) to trial;
- The awarded service points can't be consumed for the year-service;
- Individual users can also on-line purchase DriverEngine.com online services top-up card valuing USD 10.
- Enterprise users can also online purchase DriverEngine.com online services top-up card of a larger amount;
- Orders made by users for purchasing DriverEngine.com online service top-up cards can be checked via "Purchase - Order Details" .
Usage
- The Driver Repair/upgrade function of DriverEngine.com is based on the design concept of "one program, one click, and all problems over". When you successfully install the program and click the "I Agree" on the Software License Agreement, the program will automatically finish the driver backup, user sign up and driver detection.
- After the aforesaid work is completed, if everything goes well, the program will show that:
- If the program has detected drivers requiring repair/upgrade, you will find:
- For details of the repair/upgrade of drivers, you may click the
 button, showing that:
- For confirmation of repair/upgrade of drivers for devices in the list, click "Next Step" and you will find:
- For correct program completion, the results for driver repair/upgrade will be demonstrated:
FAQ
Does my driver have backup locally? Where are and how to delete such backups?
| Answer: |
if you have installed the DriverEngine.com client and applied the Driver Repair/upgrade, your driver will be automatically backed to the directory %eDrivers_Backup%\%Mfg%\%Class%\%Instance% . where:
- %eDrivers_Backup%：the directory of DriverEngine.com driver backup file;
for instance: “C:\eDrivers_Backup”.
- %Mfg%：hardware manufacturer of devices supported by drivers;
for instance:“D-Link”、“Avance Logic, Inc”，if the driver was downloaded from network, this value will be“ImportDrv\D-Link”.
- %Class%： driver class;
for instance:“MEDIA”、“NET”.
- %Instance%：driver backup example number;
for instance:“0000”，if the driver was downloaded from the network, this value will be "1" and "77493".
Additionally, under the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Walker\MyDrivers\%Mfg%\%Class%\%Instance%the following important parameters are saved, including:
| BackupBaseDir | REG_SZ | for instance：“F:\WINNT\MyDrivers\D-Link\Net\0000”； |
| BackupDriverStatus | REG_DWORD | for instance：“c0000”； |
| CatalogFileName | REG_SZ | for instance：“netdlfet.cat”； |
| DeviceDesc | REG_SZ | for instance：“D-Link DFE-530TX PCI Fast Ethernet Adapter”； |
| DrvDate | REG_SZ | for instance：“4-26-2000”； |
| DrvVersion | REG_SZ | for instance：“2.52.0.0”； |
| HardwareID | REG_SZ | for instance：“pci\ven_1106&dev_3065&subsys_14011186”； |
| HardwareIDsCompatibleIDs | REG_MULTI_SZ | |
| InfSection | REG_SZ | for instance：“VT3065.ndi.NT”； |
| SystemInfName | REG_SZ | for instance：“OEM5.INF”； |
For the deletion of backup drivers, the deletion or corresponding reg key will do. For the complete removal of the driver backup, the deletion of sub-keys under HKEY_LOCAL_MACHINE\SOFTWARE\Walker\MyDrivers will do.
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Do year-service have relevant limits on the number of computers?
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Yes, they have. Such services are only available for such computers setting up year-service.
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In case that my computer is unable to connect to the internet, then, how could DriverEngine.com function?
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if the DriverEngine.com services are already available in your machine, what you need to do is log in the website of DriverEngine.com via a computer that is capable of linking with the internet. Then, you can employ "Driver Seek" function, click Add and input the code of the machine unable to connect with the internet so that you can check all devices of the computer. Click some device and consequently, you will find all versions of drivers of this very device. Thus, you can click the Driver Download link of some driver to download it to the local computer. This download driver can be set up through the device manager after unzipping the download document.
Note: the Machine ID is the only and sole number for any computer given by e-driver. This number can be found on the top right corner of the screen and will remain the same even if your computer is formatted.
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What if the driver repair/upgrading programs fail to find Vista/2003 drivers as required?
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The system structure of Vista/2003 is similar to that of XP. Accordingly, many drivers for XP can be employed to Vista/2003. It is recommended that the "Driver Seek" function of DriverEngine.com used to search drivers of devices under XP. After downloading them, try to install manually to Vista/2003. Perhaps, your problem is solved. Lastly, don't forget to backup the driver through the backup function of DriverEngine.com. In this way, it will be easy for you to find drivers next time.
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What should account for the failure of display driver repair and how to deal with it?
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Some display devices can't be put into use after the install of drivers. To solve this problem, you may repair the driver for this device again or apply the driver repair/upgrade function after the restart.
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What should account for the failure of sound driver repair and how to deal with it?
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Some sound cards have many compatible devices (like Realtek). Some hardware manufacturers has done some incompatible modifications to the hardware, resulting in the so-called "incompatibility of the compatible devices" (C-MEDIA sound card is a frequent example). To deal with this, you need to employ the "Driver Seek" function to find all drivers for the sound card device and select the correct drivers of the manufacturer. Then, download and install them manually.
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How to handle the case that after the updating of USB camera driver, the computer is out of service?
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Some USB devices, like USB camera, can't run after the upgrade of drivers, which rests with the overabundant devices connected to the USB devices. In this case, you need to pull out the USB devices again or replace the USD slot.
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How to deal with the failure of computer after the updating of sound driver?
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Owing to design problems of some hardware manufacturers, the situation of "incompatibility of compatible devices" turns up. To solve this, you may apply the "Driver Seek" function of the device manager built-in Windows system to make the driver return to the usable state.
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How to handle the failure of SCST/RAID equipment repair?
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SCSI/RAID devices can't be put into use after the successful install. Restart will be needed.
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Support and Feedback
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- If you have run into difficulty or discovered problems when using services or you have opinions or recommendations, you may contact us by means of:
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About Us
Beijing e-Software Computer Technology Co., Ltd(hereinafter referred to as e-Software), established in February, 2005, is a technically-innovative enterprise engaged in developing various customer service products in the computer-service field.Core technical developers of e-Software are from Founder Group, all having solid technical capacity and rich experience in project and product development.e-Software has newly developed the DriverEngine.com capable of solving after-sales driver service issues of hardware manufacturers, service providers and individuals.
Presently, DriverEngine.com are the first drive service product that can run in the browser all around the world. They are developed independently by e-Software. e-Software has all intellectual properties and has applied for national patent of invention. At present, the self-owned driver database of DriverEngine.com products have 1,000,000 device drivers, covering commonly-found drivers in the market. This figure is on the rapid growing.
In March, 2007, e-Software formally became the on-line support service product provider of Lenovo. Also in March, 2007, DriverEngine.com product inner core-based Lenovo intellectual driver services were formally launched and put into operation（http://edrivers.lenovo.com.cn）. This indicates that DriverEngine.com products have been ratified by the China topping computer manufacturer and will serve near 1/3 of Chinese computer users.
In August, 2007, e-Software established cooperation with DIGITAL CHINA BB Corporation （http://www.saasbb.com）starting to provide on-line driver services for SMEs in China.
In January, 2008, e-Software concluded a contract with Alisoft （www.alisoft.com）affiliated to Alibaba, providing on-line driver services to 20m enterprises and 40m individuals of Alibaba through its software internet platform.
Additionally, e-Software has also established a strategic copartner relationship with Sohu (sohu.com) on the DriverEngine.com products. e-Software will provide users with DriverEngine.com digitalized driver services (individual version) through the software channel of Sohu website.
| In May, 2008, e-Software is recognized as a certified member of the Intel Software Partner Program. |  |
Appendix
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